For many years, your home telephone would allow you to stay connected to emergency voice services during a power outage. However, if your voice telephone service is provided using fiber optics rather than the traditional copper based line, the voice telephone service requires backup battery power to continue functioning during an outage. To avoid a disruption of voice service during an outage – and to maintain the ability to connect to 911 emergency services – KMTelecom provides you with a battery for the backup power for your voice telephone service at the time of the initial installation at no additional cost listened here in our Backup Customer Notice.
BACKUP BATTERY CUSTOMER NOTICE
Backup Power for Residential Voice Telephone Services during Power Outages
What Your Battery Can – and Can Not – Do for You
The backup batteries for ONT’s provided by KMTelecom allow you to continue to use your voice services during a power outage. Without a backup battery or alternate backup source such as a generator, customers with fiber based telephone service will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your telephone is by using some form of backup power.
Our backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices and other equipment will not run on a voice telephone backup battery.
Replacement Options
As previously noted, a backup battery has been provided by KMTelecom during the initial installation. However, the battery provided by our company may need to be replaced every 3 to 5 years or when the battery is no longer functioning. KMTelecom provides replacement backup batteries – KMTelecom will provide and install at no cost to you, a replacement backup battery, upon appointment, when it becomes known that the battery needs to be replaced.
Expected Backup Power Duration
Backup batteries are expected to last at least 8 hours on standby power. The backup battery should give you at least 6 hours of talk time. Learn more about backup batteries besides our backup customer notice.