Is your new email account missing Contacts? When we converted to the new Webmail service in September 2019, some Contacts were left behind. Follow these steps for exporting your contacts from the old Webmail and importing them into the new Webmail.
EXPORTING / IMPORTING CONTACTS
How to Export Contacts for Old Webmail
Step 1. Go to https://oldwebmail.kmtel.com.
Step 2. Enter your User Name in the Email Address Field – (User Name is what comes before @, not the entire email address.)
Step 3. Enter the password you used for this account.
Step 4. Click on Contacts in the bottom left corner.
Step 5. At the top of the page click the box that says More Actions.
Step 6. Select Export.
Step 7. Select CSV File.
Step 8. Select Export.
You will save this Excel file on your computer where you can find it. The contacts start exporting to your computer.
How to Import Contacts to your New Webmail
You can import contact lists that are saved in a comma-separated (.csv) file. After the contacts are imported, they are alphabetized by last name.
Step 1. Go to www.kmtel.com and select Webmail.
Step 2. Go to Preference > Import/Export page.
Step 3. In the Import > File text box, browse and locate the .csv file to import.
Step 4. Select the type of contact list you are importing. You can select to auto-detect the contact list, or select from the contact lists in the drop-down menu.
Step 5. Select the Destination to import the contacts or create a list.
Step 6. If creating a new list, click New and enter a name, color and location for the new folder.
Step 7. Click OK.
Step 8. Click Import. Depending on the size of the .csv file, the import might take a few minutes. When the import is complete, the Status Box shows the number of contacts successfully imported.